Effective from: March 2026

I take your privacy seriously and handle all personal information in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and guidance from the Information Commissioner’s Office (ICO).

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Who I am

My name is Julie Wilce, a self-employed Therapist based in Scotland, providing online therapy to adults.
You can contact me at julie.positivechangetherapy@gmail.com

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What information I collect

When you contact me, I may collect:

• Your name and contact details (email, phone number)

• Information you share in your enquiry or during therapy

• Payment and appointment details

• Website analytics data (like your IP address) if you use my website or contact form

 

Why I collect your data

I use your data to:

• Respond to your enquiries

• Arrange and provide therapy sessions

• Maintain records required by my professional and legal obligations

My lawful bases for processing are contract, legal obligation, consent (when you agree to specific sharing), and vital interests (if someone is at serious risk of harm).

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Confidentiality and sharing

Everything you share is confidential. I would only share information if:

• There is a serious risk of harm to you or others

• I am required to do so by law

• You give consent for me to share information with another professional

I never sell or use your data for marketing.

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How I store your data

Your data is stored securely:

• Electronically on encrypted, password-protected systems

• Paper notes (if any) are kept in a locked cabinet

• Data is retained for up to 7 years after therapy ends (in line with insurance and professional body guidance), then securely destroyed

 

Your rights

You can:

• Ask for a copy of your data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

 

To exercise your rights, email me at julie.positivechangetherapy@gmail.com.

If you are concerned about how your data is handled, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or phone 0303 123 1113.

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